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Support for Our Customers and Our Products

TimeMark equipment is built to last.  All new traffic counters come with a 3-year limited warranty.

If you ever need help with your counters or TimeMark software, technical support is free.  Our Online Support gives you access to manuals, bulletins, software updates, and knowledge base around the clock.  E-mails and telephone calls are answered during business hours (Pacific Time).

Counter Repairs are submitted on the Support Portal.

And for everything you need to get a study done, check out our Online Store.  We have road tube and the clamps, nails, and tape to hold it in place.  You can also find counter accessories like battery chargers, cables, and replacement gaskets.  Orders over $100 are discounted when they are placed online.

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