Repair Return Form
Please fill out this form before sending equipment in for maintenance or repair. When you click “Submit,” this information will be sent to TimeMark and the contact e-mail address.
If you have more than 10 counters to return please submit another form for the additional counters.
After submitting the form, you may pack and ship your equipment. No other paperwork is necessary. Our shipping address will be shown on your email confirmation or you can find it on our Contact Information page.
Repairs are handled in the order they are received. Units are usually evaluated within 1 – 4 weeks after they arrive at TimeMark. Your wait time will depend on how many other counters are also waiting for repairs.